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The One Source For Commercial Real Estate Documents And Operational Solutions

We maintain the most comprehensive library of documents covering all core property operating and administrative practices that can be easily modified to suit the real estate manager's specific needs.

Elevator Operations

An elevator service program incorporating the objectives of safe and efficient performance is essential to the property’s overall operation and reputation in the marketplace. Several incidents of elevator entrapments will bring heightened attention to the building’s elevator service having an adverse impact on occupancy and the tenant retention and leasing campaign. Download the rest of the...

Letter of Credit

A Letter of Credit - LC or LOC, also referred to as a standby letter of credit, is a one or two page document issued by a financial institution (bank) that guarantees payment to the beneficiary (landlord) upon full compliance with the conditions specified in the LOC and when the proper documentation is provided.  The payment guarantee would apply when a tenant ...

Rooftop Operations

In fulfilling OSHA’s general duty clause for walking-working surfaces and fall protection, every facility management and operations team shall have a qualified person capable of planning and overseeing a safe roof area operations program including training of company employees requiring roof access for conducting inspections or maintenance activities on a roof or elevated location....

Quality Services in the Commercial Real Estate Profession

For top-performing Commercial Real Estate (CRE) professionals, the goal of providing quality services is inherent in one's committed approach to managing and operating property. Our customers' views and perceptions of quality can differ significantly dependent upon the roles, needs, and expectations of these individuals and organizations assessing our services. Download the rest of the article ...

OPEX CAP – CRE Concepts & Applications

An operating expense 'Cap', also referred to as an 'expense increase limit' or 'expense stop', is regularly included in the landlord-tenant lease in order to reduce the potential increase in operating expense liability to the tenant. From the tenant's perspective, an expense Cap provides assurance in controlling their proportionate share of the property's annual operating expense increase. From th...

Automatic Transfer Switch (ATS) – Concepts & Applications

The purpose of an Automatic Transfer Switch (ATS) is to transfer electrical power between two sources, typically a building's primary utility source and secondary backup power source. The ATS is also utilized in other electricity switching applications including "utility to utility" (two independent public utility power sources), "generator to generator" (two or more standby electrical power sourc...

Consumer Price Index (CPI) Focus

The year-ending 2015 Consumer Price Index (CPI) All Urban Consumers: U.S. City Average, All Items (CPI-U) was flat (.1% annual increase) from the previous year. This represents the 2nd lowest annual change (-.4% decrease year ending 2009) since the CPI-U "base" was established in 1982-84. An overall decrease in energy prices was the primary contributing factor to the 2015 CPI-U index’s annual re...

HVAC Outdoor Air Ventilation Standard

Is your building’s HVAC system design and operating parameters in compliance with the most current version of ASHRAE Standard 62.1? ASHRAE Standard 62.1 is the industry accepted standard of compliance, for HVAC ventilation criteria, in commercial, institutional and high-rise residential buildings. Download the rest of the article in PDF format -

Snow Removal Expense Recovery

Are your property’s year-end snow removal expenses indicative of an extraordinary winter season, comprising multiples of historical average snowfall events within the region? How does your building’s annual snow removal costs compare to last year’s snow removal costs? What about the previous three to five year average? Download the rest of the article in PDF format -

Global Warming Focus – 2015 Record Setting Temperatures

According to the National Oceanic and Atmospheric Administration (NOAA), the 2015 average temperature, across the global land and oceans, was 1.62˚F (.90˚C) above the 20th century average. 2015 was globally the warmest year since record-keeping began in 1880, according to NOAA and the National Aeronautics and Space Administration (NASA). The higher temperatures also represented the largest margi...

Department of Homeland Security – NTAS Advisory System Update

The U.S. Department of Homeland Security (DHS) issued a National Terrorism Advisory System (NTAS) Bulletin, on December 16, 2015, formally updating the NTAS by adding a new form of advisory - the NTAS “Bulletin”. The Bulletins are an addition to the current NTAS “Alerts” and, when issued, will be sent out widely through social and mainstream media. Download the rest of the article in PD...

Fire & Evacuation Drill – Best Practices

The primary purpose of a building fire & evacuation drill is to ensure building occupants know how to respond to a building fire incident, and other building emergencies, with an emphasis on familiarity with the building’s evacuation routes and procedures. Periodic fire drills, and associated training, involving the participation from building emergency response team facilitators, fire warde...